Service Advisor

Carvana(1 month ago)

Casa Grande, AZOnsiteFull TimeMedior$48,000 - $50,000Service

About this role

A Service Advisor at Carvana Chrysler, Dodge, Jeep, and Ram serves as the primary customer contact for maintenance and repair needs, ensuring a smooth and trustworthy dealership experience. The role supports Carvana's mission to deliver high-quality vehicles and a no-hassle car buying experience while liaising between customers and technicians. This position works in a fast-paced dealership environment focused on customer satisfaction and operational excellence.

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Required Skills

Customer Service
Communication
Time Management
Organization
Multitasking
DMS
Scheduling
Vehicle Knowledge
Warranty Compliance
Coordination

+2 more

Qualifications

Valid Driver's License

About Carvana

carvana.com

Carvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.