Service Advisor
American Automobile Association(2 months ago)
Wilmington, NCOnsiteFull TimeJunior$45,000 - $45,000Automotive Services
Apply NowAbout this role
As a Service Advisor at AAA The Auto Club Group, you will act as the liaison between customers and automotive technicians, ensuring customer safety and satisfaction by effectively communicating repair and maintenance needs. This role is integral to the operation of the service experience, as it involves scheduling appointments, documenting service needs, and providing transparent cost and time estimates to customers.
Required Skills
- Customer Service
- Sales Acumen
- Communication
- Documentation
- Time Management
Qualifications
- High School Diploma
- GED
- Technical School Certification
- Valid Driver's License