Service Advisor
American Automobile Association(2 months ago)
North CarolinaOnsiteFull TimeJunior$45,000 - $45,000Customer Service
Apply NowAbout this role
A Service Advisor at AAA The Auto Club Group acts as a liaison between customers and automotive technicians, ensuring effective communication regarding repair and maintenance needs. This role involves scheduling appointments, managing customer interactions, and documenting service requirements to enhance customer satisfaction and safety. The Service Advisor is crucial in providing transparent estimates and promoting appropriate automotive services.
Required Skills
- Customer Service
- Communication
- Sales Acumen
- Organizational Skills
- Problem Solving
Qualifications
- High School Diploma
- GED
- Technical School Certification
- Valid Driver’s License