Service Advisor
American Automobile Association(3 months ago)
About this role
As a Service Advisor at AAA The Auto Club Group, you will serve as a liaison between customers and automotive technicians, ensuring clear communication about repair and maintenance needs. You will be responsible for scheduling appointments, documenting service requests, and preparing pricing estimates to enhance the customer service experience. This role requires a strong focus on customer satisfaction and the ability to work efficiently in a busy environment.
Required Skills
- Customer Service
- Communication
- Sales Acumen
- Documentation
- Problem Solving
Qualifications
- High School Diploma
- GED
- Technical School Certification
- Valid Driver's License