Castle Volkswagen of Schaumburg
The Service Advisor manages the service drive flow and owns the customer experience from check-in to delivery, ensuring prompt, professional, and friendly service. This role involves addressing customer questions regarding vehicle concerns, warranties, and repairs while collaborating with technicians to optimize shop efficiency. The position focuses on cultivating strong customer relationships and maintaining high satisfaction scores within a high-traffic dealership environment.
Company Size
11-50 employees
Castle Volkswagen of Schaumburg is a Volkswagen dealership in Schaumburg, Illinois serving nearby communities such as Arlington Heights and Elgin. It offers a wide selection of new and used VW cars, along with expert VW repair and maintenance services. The dealership also provides VW test drives and various purchasing options for customers. Located at 1000 E Golf Rd, Schaumburg, IL 60173, Castle VW Schaumburg serves as a full-service destination for VW sales and service in the Chicago area.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Castle Volkswagen of Schaumburg.
52% above the average for this role