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Service Advisor at Cogent Analytics - ApplyBlast

Service Advisor

Cogent Analytics

24 days ago

3.1 on Glassdoor

Kansas City, Missouri, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Service Advisor manages the customer experience from vehicle check-in through delivery, translating vehicle needs into repair orders and ensuring effective communication between customers and technicians. This role focuses on maximizing service sales opportunities, obtaining customer approvals, and delivering professional, timely, and accurate service. The position directly impacts customer satisfaction, revenue growth, gross profit, and customer retention.

Responsibilities

Manage customer experience from vehicle check-in through delivery
Create accurate repair orders and coordinate with technicians
Present maintenance recommendations and obtain customer approvals

Skills

About Cogent Analytics

cogentanalytics.com

Headquarters

Greensboro, North Carolina, United States

Company Size

201-500 employees

Founded

2014

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Cogent Analytics is a U.S.-based business management consulting firm that delivers analytics-driven solutions for American small business owners. They help clients improve performance and profitability through strategic planning, financial analysis, and hands‑on operational advice. Services focus on turning data into clear, actionable recommendations and practical implementation support. Cogent positions itself as a partner for small businesses seeking measurable, long‑term improvements.