ballardtrucks
The Service Advisor plans, organizes, and leads the flow of service work through the service department to ensure quality repairs at a fair cost to the customer. This role involves maintaining customer satisfaction ratings, scheduling shop work efficiently, and communicating professionally with customers regarding repair status and costs. The position requires managing repair orders, handling routine complaints, and ensuring compliance with federal, state, and local regulations.
Headquarters
Worcester, Massachusetts, United States
Company Size
201-500 employees
Founded
1906
Ballard Truck Centers is an award-winning, family-owned commercial truck and trailer dealership with nine locations across New England. They offer new and used sales, leasing and rentals, plus factory-authorized service and parts for brands such as Mack, Volvo, Isuzu, Hino, TICO, Reitnouer, Trail King, and XL Specialized. Ballard supports fleets with maintenance, warranty service, parts distribution, and financing solutions to keep commercial vehicles on the road.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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