Service Advisor

The Service Advisor at Anderson Toyota in Lake Havasu City, AZ, serves as the primary point of contact for customers, greeting them on the service drive and initiating automotive repairs and services. This role focuses on maintaining strong customer rapport, accurately estimating repair costs and timelines, and ensuring high levels of customer satisfaction through effective communication and problem-solving. The position requires managing customer expectations, coordinating with technicians, and handling both internal and external customer transactions efficiently.