Kaizen Automotive Group
The Service Advisor serves as the primary liaison between customers and the dealership's Service Department, responsible for understanding customer concerns and coordinating with technicians to ensure timely, high-quality repairs. This role focuses on delivering exceptional customer service, accurately documenting service needs, and maintaining clear communication throughout the service process. The position requires strong organizational skills and proficiency with dealership management systems to support a fast-paced automotive environment.
Kaizen Automotive Group is a large automotive dealer group operating multiple franchised dealerships across Canada (Calgary, Okotoks, Strathmore, Airdrie, Ponoka, Fort McMurray) and California (Chula Vista and Imperial Valley). Their network includes brands such as GM, Cadillac, Buick, Chevrolet, Ford, Lincoln, Hyundai, Nissan, Dodge, Ram, Jeep, Chrysler, Honda, and Kia. In addition to new and used vehicle sales, Kaizen offers financing, trade-in appraisals, fleet services, and after-sales support including parts and service across its dealership locations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Kaizen Automotive Group.
Kaizen Automotive Group didn’t post a salary, so this is our estimate from similar listings.