Service Advisor

The Service Advisor acts as the commercial and administrative liaison between the client and the service department, ensuring timely attention, order tracking, quotes, warranties, and proposals with a focus on customer experience, profitability, and business opportunities. The role involves handling customer service requests, documenting service requirements, coordinating with technical teams, and identifying sales opportunities for parts, repairs, maintenance, and contracts. This position requires strong communication, organizational skills, and the ability to manage multiple priorities while ensuring accurate documentation and customer satisfaction.