Service Analyst 2
Citi(22 days ago)
About this role
The Service Analyst 2 is an intermediate role focused on analyzing workflows, departmental systems, and procedures in coordination with the Customer Service function to support accurate reporting and compliance across product lines. The position contributes to service operations by ensuring policy alignment, regulatory adherence, and consistent operational controls.
Required Skills
- Report Analysis
- Report Writing
- Data Analysis
- Documentation
- Compliance
- Risk Assessment
- Policy Development
- Communication
- Workflow Analysis
- Customer Service
Qualifications
- Bachelor’s Degree
About Citi
citi.comCitibank offers multiple banking services that help you find the right credit cards, open a bank account for checking, & savings, or apply for mortgage & personal loans.
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