4171430P
The Service Analyst is a technical specialist responsible for daily operations focused on monitoring, case management, and knowledge management within the Digital Operations team. This role involves proactive system monitoring, triaging and resolving support tickets, and maintaining knowledge articles to enhance self-service capabilities. The position requires collaboration with DevOps teams and participation in Agile ceremonies to drive continuous improvement and operational excellence.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for 4171430P.
4171430P didn’t post a salary, so this is our estimate from similar listings.
21% below the average for this role