Service and Sales Representative

The Service and Sales Representative serves as a key member of the branch team, acting as a trusted resource for members and colleagues by supporting financial transactions, member service needs, and operational functions. This role focuses on delivering a high-quality, personalized experience while building deep product knowledge and providing decision-making guidance in the absence of branch leadership. The position requires building relationships, managing accounts, supporting loan applications, and resolving member inquiries to drive satisfaction and meet sales goals.