Service and Solutions Representative
lwtears
About this role
A Customer Service and Solutions Representative at Learning Without Tears provides excellent customer support by responding to inquiries via phone, email, or chat and offers technical troubleshooting for digital products. They support customer relationships, maintain knowledge of LWT's products, and collaborate with cross-functional teams to ensure seamless customer handoffs.
Skills
Qualifications
About lwtears
lwtears.comLearning Without Tears offers Handwriting Without Tears, a multisensory handwriting program for children designed to make writing fun and easy. The program provides teacher-, therapist-, and parent-friendly curricula and activities to support handwriting development and early literacy. Based in Gaithersburg, Maryland, Learning Without Tears serves schools, clinics, and families across the United States. Visit lwtears.com for more information.
About lwtears
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for lwtears.
Salary
$35k – $45k
per year