Coppel
The Service and Warranty Supervisor provides personalized, fast, and courteous post-sales service to customers, addressing their needs and resolving issues according to company policies. The role involves managing returns, warranties, and exchanges, following up on undelivered items, and handling customer complaints to ensure satisfaction. The position also requires escalating dissatisfied customers to management to prevent negative store experiences.
Compra todo lo que necesitas en Coppel.com, lo mejor en muebles, calzado y ropa, con entrega a domicilio a todo México y hasta 2 años de garantía.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Coppel.