Service Architect

NATIONAL(21 days ago)

RemoteFull TimeSenior$0 - $0IT Service Management

About this role

The Service Architect at Capita is responsible for designing and supporting IT services that meet customer needs, ensuring these services are structured, compliant, and optimized for delivery. The role involves working with service management frameworks, creating service models, and liaising with stakeholders to keep services aligned with industry standards and operational realities.

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Required Skills

ITIL
ServiceNow
Service Management
ITSM
Service Architecture
Process Improvement
Stakeholder Engagement
Contract Negotiation
Cost Modelling

About NATIONAL

gov.uk

GOV.UK is the UK government’s official online portal that centralises public services and authoritative information, from taxes, benefits and passports to driving, visas and legislation. Maintained by the Government Digital Service, it brings content from departments and agencies into a single, accessible site with transactional services, forms and practical guidance for citizens, businesses and professionals. The site emphasises clarity, accessibility and security, offering search, sign-in tools and up‑to‑date policy and regulatory information to help users complete tasks. It also publishes open data, guidance for developers and follows user‑centred design and publishing standards to continually improve government services.

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