Shangri-La Hotels and Resorts
A Service Associate – Host at Shangri-La Toronto ensures exceptional guest experiences within the hotel's restaurant by delivering high-level hospitality, managing reservations, and handling service needs with professionalism and care. The role emphasizes teamwork, safety, and proactive communication while maintaining strict adherence to international fine dining standards and cleanliness. Colleagues in this position interact frequently with guests to resolve inquiries, accommodate special occasions, and ensure operational efficiency during shifts.
Headquarters
Quarry Bay, Hong Kong Island, Hong Kong
Company Size
10001+ employees
Founded
1971
Shangri-La Hotels and Resorts is a luxury hospitality company operating more than 100 hotels and resorts across four distinct brands — Shangri-La Hotels, Kerry Hotels, Traders Hotels, and JEN — in over 22 countries and 76 destinations worldwide. The company offers world-class accommodations, over 500 restaurants and bars, meetings and events facilities, and wedding services. Shangri-La also operates a loyalty programme, Shangri-La Circle, providing members with exclusive rates and privileges.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Shangri-La Hotels and Resorts.
39% above the average for this role