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Service Associate at UOB - ApplyBlast

Service Associate

UOB

3 months ago

2.6 on Glassdoor

Onsite

Full Time

Senior

0 applicants

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About this role

The Service Associate at UOB provides excellent customer service and support by handling various banking transactions, inquiries, and account maintenance requests. The role involves educating customers on digital channels, escalating complex issues, and promoting bank products while adhering to regulatory compliance standards.

Responsibilities

Process customer transactions accurately and efficiently
Respond to inquiries regarding bank products and services
Educate customers on digital banking channels and self-service options
Escalate complex customer issues to appropriate supervisors
Promote and cross-sell suitable bank products to customers

Skills

Qualifications

SPM or Diploma in Information TechnologySPM or Diploma in Business Administration

About UOB

uobgroup.com

Headquarters

Singapore, Central Region, Singapore

Company Size

10001+ employees

Founded

1935

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UOB is rated as one of the world's top banks, with a global network of 500 branches and offices across 19 countries and territories in Asia Pacific, Europe and North America.