Service Assurance Lead
johnlewis(1 month ago)
About this role
As the Service Assurance Lead, you will ensure effective delivery of Service Management Centre outcomes across the Partnership. The role involves defining appropriate outcomes and overseeing compliance with service continuity and capacity management processes, while collaborating with key stakeholders in Technology Product and Platform teams.
Required Skills
- Service Management
- Capacity Management
- Risk Management
- ITIL
About johnlewis
johnlewis.comShop latest trends and launches across Home, Fashion & Tech at John Lewis & Partners. Providing an inspiring wide range of products, for all life's moments.
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