Service Assurance Lead
John Lewis & Partners
About this role
As the Service Assurance Lead, you will ensure effective delivery of Service Management Centre outcomes across the Partnership. The role involves defining appropriate outcomes and overseeing compliance with service continuity and capacity management processes, while collaborating with key stakeholders in Technology Product and Platform teams.
Skills
About John Lewis & Partners
johnlewis.comShop latest trends and launches across Home, Fashion & Tech at John Lewis & Partners. Providing an inspiring wide range of products, for all life's moments.
Recent company news
The GuardianJohn Lewis pays first annual staff bonus in four years as profits rise
7 hours ago
The TelegraphJohn Lewis to pay first staff bonus in four years
6 hours ago
JobaajJohn Lewis Restores Staff Bonus for 69,000 Workers After Profit Rise
2 hours ago
Anglotopia.netGreat British Icons: John Lewis
1 day ago
RTE.ieJohn Lewis to hand staff bonus for first time in 4 years
6 hours ago
About John Lewis & Partners
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for John Lewis & Partners.
Salary
$60k – $115k
per year