Service Availability Process Owner
Xcel Energy(1 month ago)
About this role
The TSS Service Availability Process Owner at Xcel Energy is responsible for the design, governance, and continual improvement of IT Service Management processes, ensuring alignment with ITIL best practices and operational resilience. This role acts as a key contact for business, customer, and stakeholder groups, providing technical guidance and optimizing processes to enhance service delivery.
Required Skills
- ITIL
- Change Management
- Incident Management
- Problem Management
- Stakeholder Management
Qualifications
- Bachelor's degree in Technology, Science, Business or related field
- ITIL Foundation certification
About Xcel Energy
xcelenergy.comAt Xcel Energy, we are trusted to deliver clean, essential energy that powers every moment of every day.
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