Service BDC Appointment Coordinator
copelandtoyota
About this role
Copeland Toyota is hiring a Service Appointment Coordinator to be the first point of contact for service customers, focusing on scheduling, communication, and customer satisfaction. The role involves coordinating appointments, making outbound follow-up calls, and responding to inquiries in a professional manner.
Skills
About copelandtoyota
copelandtoyota.comCopeland Toyota is an authorized Toyota dealership serving Brockton, MA and the surrounding region. They offer new Toyota models and a selection of used vehicles alongside financing and trade-in options. The dealership provides service, parts, and online tools such as inventory search, schedule-a-service, incentive listings, and digital trade-in/lead forms. Their website is built on the DealerAlchemist/DealerVenom platform, emphasizing online shopping and analytics-driven customer interactions.
About copelandtoyota
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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