Service BDC Receptionist

Mossy Automotive Group is seeking a customer-focused Service BDC Representative to create an exceptional service experience by communicating with customers via phone, email, and text to schedule appointments, answer questions, and support customer retention efforts. The ideal candidate is organized, professional, and thrives in a fast-paced environment while delivering outstanding service. This role serves as the link between the buyer and their future vehicle, handling all incoming leads and scheduling daily appointments.