Service Center Representative
Sentinel Group
About this role
Sentinel is seeking a customer service representative to act as the first point of contact for clients' inquiries related to employee benefits such as 401(k), Flexible Spending Accounts, and COBRA Plans. The role involves providing quality service, problem-solving, and building relationships with clients and internal teams in a flexible, hybrid or remote setting.
Skills
About Sentinel Group
sentinelgroup.comSentinel Group is a Wakefield, Massachusetts–based financial services and benefits firm serving individuals, employers, and partners. The company provides wealth management and financial planning support — helping clients with budgeting, retirement planning, and guided financial journeys — and delivers employer benefits and retirement plan solutions. Sentinel positions itself as a trusted advisor network (including planners and partner programs) with online resources and client services to support long‑term financial goals.
About Sentinel Group
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Sentinel Group.
Salary
$35k – $40k
per year
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