Service Client Care Advisor - Toronto / Mississauga
Raffijewellers
About this role
A Client Care Advisor at Raffi Jewellers in Toronto and Mississauga provides exceptional after-sales service by managing repairs, assisting clients with inquiries, and maintaining service records. The role focuses on delivering personalized customer care in a luxury retail environment, emphasizing collaboration, organization, and client satisfaction.
Skills
About Raffijewellers
raffijewellers.comRaffi Jewellers is a luxury jewellery and watch retailer and an official Rolex retailer with showrooms in Toronto and Mississauga. They specialize in new Rolex timepieces and luxury accessories, and provide in‑house watchmaking and authorized servicing for Rolex watches. The company emphasizes personalized customer service, showroom appointments, and expertise in servicing procedures and product knowledge.
About Raffijewellers
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Raffijewellers.
Salary
$60k – $90k
per year