WTW
The Service Configuration Manager leads the design, governance, and operationalisation of the CMDB across ICT Technology, transforming BMC Discovery data into trusted configuration data. This role embeds the CMDB into core ITSM processes to support service operations, risk management, and regulatory requirements. The position involves driving the evolution of the CMDB towards service mapping and dependency-driven insight while ensuring data quality and operational trust.
Headquarters
London, England, United Kingdom
Company Size
10001+ employees
Founded
1828
WTW (Willis Towers Watson) is a global advisory, broking and solutions firm that delivers data-driven, insight-led services across people, risk and capital. It provides HR and benefits consulting, insurance and reinsurance broking, risk management, investment and retirement solutions, and workforce analytics and technology. Employers, insurers, asset managers and governments use WTW’s analytics, actuarial expertise and digital tools to design benefits, manage risk and optimize capital. The firm emphasizes data and technology to guide strategic decisions and operational programs worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for WTW.