RMIT University
The Service Connect Advisor provides professional support and resolves enquiries at first point of contact for a skilled resolver group within the HR department. This role focuses on delivering high-level customer service across multiple channels while anticipating customer needs and escalating complex issues when necessary. The position requires strong problem-solving and analytical skills to identify root causes and provide accurate advice in a fast-paced environment.
Headquarters
Melbourne, Victoria, Australia
Company Size
1001-5000 employees
Founded
1887
RMIT University is an international university of technology, design and enterprise with campuses in Australia, Vietnam, and Europe. It is a dual-sector institution offering undergraduate, postgraduate, and vocational courses across a wide range of disciplines. RMIT is known for its strong industry connections, hands-on learning approach, and research impact.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for RMIT University.
RMIT University didn’t post a salary, so this is our estimate from similar listings.
6% above the average for this role