Service Consultant
CarMax(1 month ago)
Atlanta, GA, Kennesaw, GAOnsiteFull TimeJunior$42,990 - $57,835 (estimated)Customer Service
Apply NowAbout this role
The Service Representative at CarMax serves as the primary liaison between customers and service technicians, handling phone interactions before, during, and after repairs. They greet customers, document concerns, create and manage repair orders, provide estimates, collect payments, and ensure clear communication of service details.
Required Skills
- Customer Service
- Phone Etiquette
- Repair Orders
- Estimate Approval
- Cash Handling
- Communication
- Interpersonal
- Computer Skills
- Scheduling
- Documentation
About CarMax
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