Service Consultant
CarMax(3 months ago)
Texas, Dallas, TX, Garland, TXOnsiteFull TimeJunior$42,989 - $57,834 (estimated)Service
Apply NowAbout this role
A Service Advisor at CarMax acts as the primary liaison between customers and the service technicians, managing communication before, during, and after vehicle repairs. The role includes creating and closing repair orders, obtaining approvals for service claims, and handling customer payments. It emphasizes delivering exceptional customer service and maintaining timely updates on vehicle status.
Required Skills
- Customer Service
- Telephone Etiquette
- Active Listening
- Communication
- Data Entry
- Computer Skills
- Spreadsheet Knowledge
- Cash Handling
- Scheduling
- Documentation
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