Service Consultant
CarMax(29 days ago)
About this role
A Service/Customer Associate at CarMax acts as the primary liaison between customers and technicians/mechanical associates for vehicle service and repairs, managing communications from initial contact through job completion. The role supports the dealership’s service operation within CarMax’s retail environment and focuses on delivering a consistent, high-integrity customer experience.
Required Skills
- Customer Service
- Communication
- Phone Etiquette
- Active Listening
- Data Entry
- Scheduling
- Cash Handling
- Invoicing
- Computer Skills
- Time Management
About CarMax
carmax.comSearch used cars, research vehicle models, and compare cars, all online at carmax.com.
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