Service Coordinator & Administrator Bioprocess (m/w/d)
Eppendorf(2 months ago)
About this role
The Service Coordinator at Eppendorf coordinates and organizes field and in-house service orders, serving as the link between sales, service, internal logistics, and customers. The role ensures timely coordination with internal and external resources, manages prioritization and dispatch of orders and materials, and maintains the service and demo inventory. It also involves CRM/ERP order entry and tracking, handling complaints, and producing resource utilization and revenue forecast metrics.
Required Skills
- Service Coordination
- Field Service
- Inhouse Service
- CRM
- ERP
- SAP R3
- Microsoft Dynamics
- MS Office
- PowerPoint
- Excel
+5 more
Qualifications
- Vocational Training in Wholesale and Foreign Trade
- Technical Vocational Qualification
About Eppendorf
eppendorf.comEppendorf SE is a leading life sciences company and develops and sells devices, consumables and services for use in laboratories worldwide.
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