Service Coordinator & Administrator Bioprocess (m/w/d)

The Service Coordinator at Eppendorf coordinates and organizes field and in-house service orders, serving as the link between sales, service, internal logistics, and customers. The role ensures timely coordination with internal and external resources, manages prioritization and dispatch of orders and materials, and maintains the service and demo inventory. It also involves CRM/ERP order entry and tracking, handling complaints, and producing resource utilization and revenue forecast metrics.