Service Delivery Client Engineering -Remote Engineer (L1)
NTT DATA,(25 days ago)
About this role
An entry-level Service Delivery Client Engineering Remote Engineer (L1) at NTT DATA provides professional remote technical support to clients, focusing on restoring and maintaining IT services. The role operates within the Service Delivery organization, contributing to escalation processes, documentation, and continuous learning while supporting client service delivery standards.
Required Skills
- Networking
- Collaboration Tools
- End-User Computing
- Troubleshooting
- Remote Support
- Customer Service
- Ticketing Systems
- Windows
- macOS
- Network Monitoring
+3 more
Qualifications
- Bachelor's Degree
- CCNA
- CompTIA Network+
- Microsoft 365 Certification
- Cisco Collaboration Certification
About NTT DATA,
global.nttAt NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.
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