Service Delivery Coordinator

Pearce Services(29 days ago)

HybridFull TimeMedior$79,251 - $106,229 (estimated)Service Delivery

About this role

The Service Delivery Coordinator at Pearce acts as the primary liaison between customers, internal teams, and business development partners to ensure post-sale excellence and customer satisfaction. The role focuses on coordinating service delivery, managing customer operations, and supporting continuous improvement across the customer experience lifecycle. The position requires collaboration with field operations, finance, sales, and support teams to ensure timely, high-quality service and accurate documentation.

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Required Skills

Customer Service
Onboarding
Work Orders
Contract Setup
Field Coordination
Communication
Billing
Scheduling
Auditing
Reporting

+5 more

About Pearce Services

pearce-services.com

Pearce is a commercial infrastructure services firm specializing in engineering, construction, repair and maintenance for telecom, energy, data centers and other mission‑critical facilities. They provide end‑to‑end solutions—from engineering design and installations to ongoing maintenance—focused on reliability, uptime and regulatory compliance. Pearce serves enterprise and utility clients with experienced project management and field teams to minimize downtime and lifecycle cost. Their offerings emphasize technical expertise and responsive service for critical infrastructure operations.