Service Delivery Coordinator
Optus, Inc
About this role
The Service Delivery Coordinator at Optus manages customer service interactions, dispatches technical tickets, coordinates with subcontractors, and ensures proper documentation and escalation of issues. The role involves working in a fast-paced environment with a focus on customer satisfaction and technical knowledge development, primarily based in Jonesboro, AR.
Skills
About Optus, Inc
optusinc.comOptus, Inc. is a vendor‑neutral technology solutions and cloud advisory firm that helps organizations simplify IT, boost productivity, and scale their operations — "IT Made Simple." The company provides cloud advisory, technology consulting, implementation support and partner programs to accelerate digital transformation while removing vendor bias. Founded in 1991 and operating as a boutique consultancy, Optus positions itself as a long‑term partner focused on practical, measurable outcomes and customer lifetime value.
About Optus, Inc
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Optus, Inc.
Salary
$58k – $78k
per year
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