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© All Rights Reserved. ApplyBlast.com
Optus, Inc
The Service Delivery Coordinator provides exceptional customer service to internal and external customers, handling inbound calls, dispatching tickets, and managing service requests using tools like Salesforce. The role involves coordinating with subcontractors, ensuring accurate billing, and participating in a 24x7 on‑call rotation after training.
Headquarters
Jonesboro, Arkansas, United States
Company Size
51-200 employees
Founded
1991
Optus, Inc. is a vendor‑neutral technology solutions and cloud advisory firm that helps organizations simplify IT, boost productivity, and scale their operations — "IT Made Simple." The company provides cloud advisory, technology consulting, implementation support and partner programs to accelerate digital transformation while removing vendor bias. Founded in 1991 and operating as a boutique consultancy, Optus positions itself as a long‑term partner focused on practical, measurable outcomes and customer lifetime value.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Optus, Inc.
Optus, Inc didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role