Service Delivery (Digital Channel Performance)

Globee.Shop(3 months ago)

HybridFull TimeMedior$85,825 - $114,125 (estimated)Digital Operations

About this role

This role owns the operational oversight of Globe’s digital channels (web and app) to ensure a consistent, high-quality customer experience. The position focuses on driving API performance and channel stability through data-driven monitoring, reporting, and cross-functional coordination to minimize customer impact and revenue loss.

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Required Skills

API Performance
Channel Monitoring
Incident Management
Data Analytics
Dashboarding
SLA Management
Vendor Coordination
Root Cause Analysis
ITIL
Monitoring Tools

Qualifications

2-Year Master's Degree
ITIL

About Globee.Shop

aliexpress.ru

▶ Официальный сайт AliExpress на русском языке. ⭐ Скидки и распродажи. ⚡ Мы ускорили доставку! ✔️Огромный выбор и выгодные цены на ● мобильные телефоны, ● электронику, ● бытовую технику, ● одежду для детей и взрослых, ● товары для дома и сада и многое другое в интернет-магазине AliExpress.

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