Service Delivery Field Support Engineer (L2)
NTT DATA,
About this role
The Cross Technology Service Delivery Field Support Engineer (L2) at NTT DATA is a developing engineering role within the Service Delivery organization supporting client infrastructure and collaboration solutions. The role focuses on maintaining service continuity and ensuring SLA compliance while acting as a second-line technical contact between clients, carriers, and vendors. It is a hybrid position based in an IT services environment supporting enterprise customers.
Skills
Qualifications
About NTT DATA,
global.nttNTT DATA is a global digital business and IT services leader, helping clients innovate, optimize, and transform for long-term success.
Recent company news
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1 day ago
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About NTT DATA,
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$73k – $98k
per year