Planet
The Service Delivery & Governance Lead serves as the primary point of contact for Planet's service providers, owning operational governance, service performance, and reporting across Technology Production Support. This role manages provider SLAs, drives service improvement plans, and maintains operational policies to ensure audit readiness. The position involves leading governance cadences, including monthly service reviews and quarterly business reviews, while reporting key metrics to senior leadership and key clients.
Headquarters
Newton Aycliffe, England, United Kingdom
Company Size
51-200 employees
Founded
2011
A flexible Payments, Software and Tax Free solution built around your needs, through a single partnership.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Planet.
Planet didn’t post a salary, so this is our estimate from similar listings.
17% above the average for this role
Jefferies maintains a buy rating on Planet Fitness, Inc. (PLNT) with a $175 price target
7 hours ago