Service Delivery Lead - Vault Quality (QMS/Qdocs) & Integrations

LI Test Company(19 days ago)

Indianapolis, INOnsiteFull TimeSenior$124,500 - $182,600Quality/Information Technology

About this role

Lilly is seeking a Service Delivery Lead for their MQ Tech at Lilly Quality organization to oversee service management, operational excellence, and stakeholder engagement in a regulated healthcare environment. The role focuses on ensuring service performance, compliance, and continuous improvement within digital quality solutions.

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Required Skills

ITIL
ServiceNow
Veeva Vault
AWS
APIs
Integration
GxP
Quality Management
Agile
Vendor Management

Qualifications

BS in Computer Science, Engineering, or related field
7+ years in service delivery lead roles
7+ years experience in regulated environments

About LI Test Company

lilly.com

Eli Lilly and Company is a global biopharmaceutical company headquartered in Indianapolis, Indiana. It discovers, develops, manufactures and commercializes prescription medicines across therapeutic areas including diabetes, oncology, immunology, neuroscience and pain, and has a longstanding history in insulin and other major drug discoveries. Lilly invests heavily in research and clinical development and partners with biotech, academic institutions, and industry collaborators to advance biologics, small molecules, and precision medicines. The company operates global manufacturing and commercial networks and provides patient-support programs to improve access to its therapies.

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