Service Delivery Lead
Equifax
About this role
The Service Delivery Lead will shape operational innovation by embedding advanced AI into core service workflows to improve customer impact and service excellence. This role guides the team through an AI-augmented transformation, aligning daily work with broader company strategy and value-based outcomes. The position is based in Sydney within the Tech Dev and Client Services function and focuses on driving measurable business impact.
Skills
About Equifax
equifax.co.inWe at Equifax help people live their financial best. Our focus is on giving people an equal opportunity to access affordable, mainstream financial services for the things that they want and need in life.
Recent company news
MintCIBIL, Experian, CRIF, and Equifax: How India’s credit bureaus work
Sep 30, 2025
Business Wire IndiaEquifax India Names Aditya B. Chatterjee as Managing Director
Aug 2, 2023
Banking FrontiersEquifax introduces Equifax Interconnect in India
Feb 8, 2019
MediaNamaEquifax India buys out analytics firm NettPositive
Nov 21, 2014
CEO Insights AsiaEquifax India Appoints Aditya B. Chatterjee As Managing Director
Aug 2, 2023
About Equifax
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Equifax.
Salary
$131k – $172k
per year