Service Delivery Lead
dentsu USA(5 days ago)
About this role
The Service Delivery Lead is responsible for implementing and managing the regional service performance and governance framework within Americas Operational Finance. The role focuses on process standardization, continuous improvement, and overseeing service level agreements across markets, providing leadership in market process changes.
Required Skills
- ServiceManagement
- Process Improvement
- Finance
- Governance
- Benchmarking
- ContractManagement
- ChangeManagement
- PerformanceMetrics
- SystemIntegration
- BusinessAnalysis
About dentsu USA
dentsu.comDentsu is one of the largest global marketing and advertising agency networks in the world. Dentsu Americas CEO, Michael Komasinski. Offices across the United States in New York City, Chicago, Detroit and more.
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