Service Delivery Manager Contract
VML Enterprise Solutions (9 days ago)
About this role
Service Delivery Manager at VML is responsible for managing the delivery of web services to high-profile clients. The role involves team leadership, support management, customer relationship building, and ensuring service level agreements are met, with a focus on technical understanding and support processes.
Required Skills
- ITIL
- Support Management
- Customer Relationships
- Web Platforms
- Service Delivery
- Incident Management
- Problem Management
- Change Management
- Web Technologies
- Team Leadership
About VML Enterprise Solutions
vml.comVML is a global full‑service marketing and experience agency that builds connected brands through creativity, data, and technology. It combines brand strategy, customer experience and UX design, digital commerce, content and social, and technology implementation to drive growth and engagement across channels. VML is known for integrating creative and technical capabilities to deliver campaigns, products, and platforms at scale. The agency operates globally as part of VMLY&R within the WPP network.
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