Ericsson
The Service Delivery Manager (Core) is responsible for end-to-end service delivery management across 4G and 5G Core Network domains, ensuring service governance, SLA performance, and continuous improvement. This role serves as the primary operational point of contact for Verizon, coordinating activities across Ericsson teams to meet contractual, performance, and quality expectations. The position drives operational readiness for new solutions, implements security controls, and leads initiatives to enhance service quality and operational performance.
Ericsson is a Swedish multinational telecommunications company that designs, builds and operates mobile and fixed broadband networks and sells related equipment and services to carriers and enterprises. Its offerings span radio access networks (RAN), 5G core and transport, cloud‑native software, OSS/BSS, managed services, private networks, and IoT solutions, with a strong emphasis on 5G deployment and network automation. Ericsson combines hardware, software and professional services to support large‑scale network rollouts, optimization and operation worldwide. It is a major contributor to telecom standards and R&D, widely chosen for its global scale, patent portfolio and carrier expertise.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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