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Service Delivery Manager - Infrastructure Operations, Workload Automation & Incident Response at Unisys - ApplyBlast

Service Delivery Manager - Infrastructure Operations, Workload Automation & Incident Response

Unisys

4 days ago

3.5 on Glassdoor

Remote

Full Time

Manager

0 applicants

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About this role

The Service Delivery Manager leads managed infrastructure and workload automation services, providing operational leadership for Workload Automation and the Incident Response Team (IRT). This role involves managing service delivery, ensuring SLA and KPI achievement, and driving automation initiatives to improve reliability and reduce manual intervention. The position requires strong technical knowledge across enterprise infrastructure, cloud platforms, and workload automation technologies.

Responsibilities

Lead managed infrastructure and workload automation services
Provide operational leadership for Incident Response and SRE functions
Drive automation initiatives to improve service reliability and reduce manual intervention

Skills

About Unisys

unisys.com

Headquarters

Blue Bell, Pennsylvania, United States

Company Size

10001+ employees

View Profile

Unisys is a global technology solutions company offering services across artificial intelligence, cloud and applications, cybersecurity, digital workplace, and enterprise computing. The company provides consulting, managed services, and technology solutions to clients across industries including financial services, healthcare, public sector, and manufacturing. Unisys helps organizations modernize IT infrastructure, secure digital assets, and drive business transformation through innovation.