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Service Delivery Manager - IT Infrastructure and Cloud Managed Services at Unisys - ApplyBlast

Service Delivery Manager - IT Infrastructure and Cloud Managed Services

Unisys

1 day ago

3.5 on Glassdoor

Remote

Full Time

Manager

0 applicants

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About this role

The Service Delivery Manager leads managed Cloud and Infrastructure services, serving as a first-level Site Reliability Engineering function for monitoring, incident response, and service restoration. This role requires expertise in enterprise infrastructure, cloud platforms like GCP and AWS, and a strong focus on automation to improve operational reliability. The position involves managing technical teams, ensuring SLA and KPI performance, and driving continuous improvement across complex organizational environments.

Responsibilities

Lead managed Cloud and Infrastructure services across multiple technology disciplines
Drive automation initiatives to reduce manual effort and improve service reliability
Manage service delivery performance and ensure achievement of SLA and KPI objectives

Skills

About Unisys

unisys.com

Headquarters

Blue Bell, Pennsylvania, United States

Company Size

10001+ employees

View Profile

Unisys is a global technology solutions company offering services across artificial intelligence, cloud and applications, cybersecurity, digital workplace, and enterprise computing. The company provides consulting, managed services, and technology solutions to clients across industries including financial services, healthcare, public sector, and manufacturing. Unisys helps organizations modernize IT infrastructure, secure digital assets, and drive business transformation through innovation.