Service Delivery Manager - Support & Maintenance F/M
NTT DATA,
About this role
The Managed Services Client Delivery Specialist at NTT DATA is a seasoned subject matter expert responsible for overseeing end-to-end delivery of managed services contracts for local, small to medium-complexity clients. The role ensures services meet agreed service definitions, SLAs, and contract profitability while acting as the primary client contact and coordinating cross-functional teams. It involves proactive client communication, technical oversight, project coordination, and continuous improvement to drive client satisfaction and retention.
Skills
Qualifications
About NTT DATA,
global.nttNTT DATA is a global digital business and IT services leader, helping clients innovate, optimize, and transform for long-term success.
Recent company news
Impact EconomistNTT DATA - GenAI grows up
24 hours ago
Data Centre MagazineNTT DATA: The NVIDIA Tech Behind its AI Data Centre Push
17 hours ago
Business WireNTT DATA Unveils NVIDIA-Powered Enterprise AI Factories to Support Secure AI Adoption and Help Clients Drive Measurable ROI
1 day ago
TelecompaperNTT Data launches Nvidia-based AI factory platform for enterprises
8 hours ago
NTT DataNTT DATA acquires The Cloud People to expand ServiceNow expertise and strengthen global reach
Dec 19, 2025
About NTT DATA,
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for NTT DATA,.
Salary
$136k – $181k
per year
More jobs at NTT DATA,
Similar Jobs
Lead, Specialty Services, Managed Services
FactSet
Junior Service Delivery Manager
United States Air Force
Managed Services – Oracle cloud Supply Chain Management
Huron Consulting
Project Lead
JLL
Procurement Contracts Specialist - Senior Procurement Contracts Specialist
The City of Calgary
Client Service Team Leader
Shell Energy Operations Pty Ltd