Service Delivery Manager

Snowflake(2 months ago)

HybridFull TimeManager$133,175 - $174,069 (estimated)Professional Services

About this role

A Service Delivery Manager at Snowflake is responsible for managing the operational relationship with assigned clients and overseeing the implementation lifecycle of service delivery. This role involves coordinating with senior stakeholders, managing multiple complex projects, tracking performance metrics, and identifying opportunities for service improvement and upselling. The position requires strong communication skills and expertise in data warehousing and cloud technologies, with a focus on developing quality service strategies and enhancing client satisfaction.

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Required Skills

Service Management
Client Relations
Project Delivery
Stakeholder Communication
Operational Rigor
Detail Orientation
Multi-Project Management
Status Tracking
Meeting Documentation
Service Reporting

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About Snowflake

www.snowflake.com

Snowflake, Inc. is a cloud-based data warehousing company that provides a highly scalable and reliable platform for data storage, processing, and analytics. Known as the Snowflake Data Cloud, it empowers organizations to seamlessly manage and analyze their data, leveraging AI and advanced analytics tools without the complexity of traditional data management solutions. Snowflake's architecture eliminates data silos, enabling real-time collaboration and driving innovation across various industries. Its user-friendly interface and robust security features make it a preferred choice for businesses looking to harness the power of their data effectively.

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