Service Delivery Manager
NTT DATA,(2 months ago)
About this role
A Service Delivery Manager at NTT DATA is a senior client-facing professional who serves as the continuity point for medium to large IT service contracts. The role represents clients within the organization and liaises with regional and global stakeholders. It is situated within a global IT services firm focused on enterprise-scale digital, cloud, and infrastructure solutions.
Required Skills
- Service Delivery
- Contract Management
- Client Relations
- Stakeholder Management
- Escalation Management
- Reporting
- ITIL
- Transition Management
- Communication
- Negotiation
+1 more
Qualifications
- ITIL Certification
- Project Management Professional (PMP)
- Client Relationship Management Certification
About NTT DATA,
global.nttAt NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.
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