Service Delivery Manager
Telia(1 month ago)
About this role
A Service Delivery Manager at Telia joins the Service Delivery Management team to support Premium B2B customers across the Nordics and Baltics. The role is client-facing and focused on maintaining high service standards and driving continuous improvement within Telia’s IT and connectivity offerings. It offers growth opportunities within a large, sustainability-focused telecom organization.
Required Skills
- Service Delivery
- SLA Management
- Customer Relations
- Reporting
- Process Improvement
- IT Infrastructure
- Cloud Services
- Network Management
- Cybersecurity
- Incident Management
+3 more
Qualifications
- Bachelor's Degree in IT or Telecommunications
- ITIL Foundation
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