Service Delivery Manager
Thales
About this role
The Service Delivery Manager at Thales CDI is based in Rome and oversees support and maintenance contracts for government biometric and public security solutions. The role ensures contractual SLA fulfillment and customer satisfaction for integrated software, hardware and third-party components. The SDM represents Thales to customers and coordinates with internal technical teams and external partners to maintain system availability and reliability.
Skills
Qualifications
About Thales
thalesgroup.comFrom Aerospace, Space, Defence to Security & Transportation, Thales helps its customers to create a safer world by giving them the tools they need to perform critical tasks
Recent company news
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3 weeks ago
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About Thales
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Thales.
Salary
$124k – $167k
per year