Service Delivery Manager
Shell Energy Operations Pty Ltd(6 days ago)
About this role
Ricoh is seeking a Service Delivery Manager to oversee the end-to-end delivery of client services, ensuring contractual obligations, performance metrics, and customer satisfaction are met. The role involves project management of multi-location deployment, stakeholder engagement, and operational governance.
Required Skills
- ITIL
- Project Management
- Stakeholder Management
- Service Delivery
- Risk Management
- Contract Management
- Change Management
- PMP
- Dynamics F&O
- ServiceNow
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